At the website operated by the Company, which is accessible via the URL https://translation-services-for-uk-laboratory-reports.rapidvoice.net, we are committed to maintaining the privacy and security of your personal data. This Privacy Policy provides detailed information on how we handle your data in compliance with a variety of international privacy laws, including Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and other relevant regulations.
This policy applies to all interactions with the Company’s website, applications, services, and products. Please note that our privacy practices do not extend to external third-party platforms, applications, products, or services which you may access through links on our platform; each of these will have its own privacy policy.
Our Privacy Policy covers the following processing activities:
- Using our applications and services as an authorized user
- Visiting our websites that fall under this Privacy Statement
- Engaging with communications from us, such as newsletters, emails, calls, or texts/SMS
We collect a range of personal data to provide and improve our services. This includes:
- Account details you create when registering for our services
- Payment information required to process transactions
- Financial records necessary for billing purposes
- Information on your purchases and order history
- Mobile device identifiers used for service provision and support
- Location data where relevant to the services provided
- Feedback and comments you provide to us
- Social media information if you interact with our profiles
- Product information related to the services you use
This personal data is collected through various means, including user input during account creation or service use, interactions with our customer support team, and automated technologies such as cookies and tracking tools that enhance your experience on our platforms. In some cases, we may also receive data about you from third parties, which will be subject to their own privacy policies.
Our website uses cookies to ensure a seamless user experience and to help us understand how our services are used through analytics. These cookies can be categorized as Strictly Necessary, Preference, and Analytics, each with a specific role in improving your experience. Users have the option to manage their cookie preferences via our Cookie Manager.
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once the data is no longer needed, we take steps to delete or anonymize it securely.
The security of your personal data is a top priority for us. We implement organizational and technical safeguards designed to protect your data against unauthorized access, use, modification, destruction, or disclosure. This includes using encrypted communication where sensitive information is transmitted and ensuring that our third-party processing partners adhere to strict security standards.
We recognize the importance of protecting children’s privacy. Our services are not directed to children under 18 years of age, and we do not knowingly collect personal data from them.
Under various privacy laws, you may have rights regarding your personal data, including the right to access, rectify, erase, restrict processing, transfer your data, object to processing, and non-discrimination. You also have the right to file appeals or complaints with a supervisory authority and to withdraw consent at any time where consent was provided.
We reserve the right to update this Privacy Policy from time to time to reflect changes in our data handling practices. Any changes will be posted on our website, and we encourage you to review this policy regularly for any updates.
Should you have any questions, wish to unsubscribe from our communications, or need to exercise your rights as a data subject, please contact our privacy team via email at contact@translation-services-for-uk-laboratory-reports.rapidvoice.net or by writing to us at the address provided on our website. Your privacy is important to us, and we are committed to addressing any concerns you may have.